RGR GLOBAL LOGISTICS, LLC TERMS & CONDITIONS OF SERVICE
These terms and conditions of service constitute a legally binding contract between the “Company” and the “Customer”. In the event the Company renders services and issues a document containing Terms and Conditions governing such services, the Terms and Conditions set forth in such other document(s) shall govern those services.
(i) For claims arising out of ocean transportation, within 30 days from the date of the loss;
(ii) For claims arising out of air transportation, within 10 days from the date of the loss;
(iii) For claims arising out of the preparation and/or submission of an import entry(s), within 15
days from the date of liquidation of the entry(s);
(iv) For any and all other claims of any other type, within 30 days from the date of the loss or
damage.
4. No Liability For The Selection or Services of Third Parties and/or Routes.
Unless services are performed by persons or firms engaged pursuant to express written instructions from the Customer, Company shall use reasonable care in its selection of third parties, or in selecting the means, route and procedure to be followed in the handling, transportation, clearance and delivery of the shipment; advice by the Company that a particular person or firm has been selected to render services with respect to the goods, shall not be construed to mean that the Company warrants or represents that such person or firm will render such services nor does Company assume responsibility or liability for any actions(s) and/or inaction(s) of such third parties and/or its agents, and shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a third party or the agent of a third party; all claims in connection with the Act of a third party shall be brought solely against such party and/or its agents; in connection with any such claim, the Company shall reasonably cooperate with the Customer, which shall be liable for any charges or costs incurred by the Company.
5. Quotations Not Binding.
Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by the Company to the Customer are for informational purposes only and are subject to change without notice; no quotation shall be binding upon the Company unless the Company in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between the Company and the Customer.
6. Reliance On Information Furnished.
(a) Customer acknowledges that it is required to review all documents and declarations prepared and/or filed with U.S. Customs & Border Protection, other Government Agency and/or third parties, and will immediately advise the Company of any errors, discrepancies, incorrect statements, or omissions on any declaration or other submission filed on Customers behalf;
(b) In preparing and submitting customs entries, export declarations, applications, security filings, documentation and/or other required data, the Company relies on the correctness of all documentation, whether in written or electronic format, and all information furnished by Customer; Customer shall use reasonable care to ensure the correctness of all such information and shall indemnify and hold the Company harmless from any and all claims asserted and/or liability or losses suffered by reason of the Customer’s failure to disclose information or any incorrect, incomplete or false statement by the Customer or its agent, representative or
contractor upon which the Company reasonably relied. The Customer agrees that the Customer has an affirmative non-delegable duty to disclose any and all information required to import, export or enter the goods.
WAREHOUSING TERMS AND CONDITIONS
These Warehousing Terms and Conditions (“Warehousing Terms”) govern all warehousing-related services provided by RGR Global Logistics, LLC (“RGR”), including, but not limited to, storage, order fulfillment, packaging, labeling, inventory control, cross-docking, transloading, and any other related services (collectively, “Warehousing Services”) involving any commodities, equipment, or goods (“Goods”). Warehousing Services may be performed through various means, including, without limitation, the use of warehouses, containers, trailers, or storage lots (collectively, the “Warehouse,” which term shall include the owner or lessor thereof, as applicable).
These Warehousing Terms are intended to supplement and be read in conjunction with RGR’s General Terms and Conditions (“General Terms”) in effect as of the date these Warehousing Terms are executed by the entity or individual identified below (“Customer”). In the event of any conflict between the General Terms and these Warehousing Terms, the Warehousing Terms shall control solely with respect to the Warehousing Services.
By signing these Warehousing Terms, whether by physical or electronic signature, Customer acknowledges and agrees to be bound by both the General Terms and these Warehousing Terms. The General Terms are available at www.rgrlogisticsusa.com, or a copy will be provided upon request.
The term of these Warehousing Terms shall continue for so long as RGR is providing Warehousing Services to the Customer, or for as long as the Customer’s Goods remain in a Warehouse as a result of RGR’s performance of Warehousing Services, whichever period is longer.
If:
(i) Customer fails to make timely payments owed to Company;
(ii) Customer breaches these Warehousing Terms or the General Terms;
(iii) the Goods are at risk of deterioration or a decline in value; or
(iv) the Goods pose a risk to persons or property within the Warehouse,
then Company or Warehouse may, in their sole discretion and without liability, exercise any form of lawful self-help (“Self Help”), including, without limitation, public or private sale, relocation, transfer, return, or disposal of the Goods.
Customer expressly waives any statutory notice or advertisement requirements related to the sale or disposal of the Goods in the event of Self Help. In such instances, Company or Warehouse shall provide a minimum of five (5) business days’ prior written notice to Customer by U.S. Mail or overnight courier, with a courtesy copy via email, using the most recent contact information on file. It is the Customer’s sole responsibility to update Company with any change in mailing or email address.
Customer hereby waives and releases Company and Warehouse from any and all claims, liabilities, or damages arising from the exercise of Self Help. Customer shall be responsible for all costs and expenses incurred by Company and/or Warehouse in connection with Self Help, which may be deducted from the proceeds, if any, realized from the sale or other disposition of the Goods.
Failure to timely submit a written claim in accordance with this provision shall constitute a full waiver of such claim.
Company may, at its discretion, assist Customer in the processing of claims related to the Goods; however, such assistance shall not constitute an admission of liability by Company or Warehouse.
The lien shall extend to any other Goods of Customer stored at any facility owned, leased, or operated by Warehouse, regardless of whether such Goods are stored at the same location or under the same storage agreement.
To protect its lien rights, Company may, at its sole discretion, require advance payment of all charges prior to accepting Goods for transportation or storage.
The parties, through their duly authorized representatives, agree that these Warehousing Terms may be signed by electronic means, and by their electronic endorsement through Company’s designated system or their physical signature, the parties intend to sign these Warehousing Terms and acknowledge that they have read these Warehousing Terms entirely; understand the Warehousing Terms; have had the opportunity to consult with legal counsel regarding the Warehousing Terms; and knowingly, voluntarily, and willfully enter into these Warehousing Terms without any duress or coercion of any kind.
PRIVACY POLICY
Effective Date: [Insert Date]
At RGR Global Logistics LLC (“Company”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
This Privacy Policy applies to our website: www.rgrlogisticsusa.com
We may collect and process the following categories of personal data:
We collect data in the following ways:
We collect and use your data to:
Under the GDPR, we rely on the following legal bases:
We use cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings or our cookie banner.
We do not sell your personal data. We may share your information with:
If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards such as standard contractual clauses.
We retain your data only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.
If you are located in the EEA, you have the right to:
To exercise your rights, email us at: info@rgrlogisticsusa.com
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or loss.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated date.
If you have any questions about this Privacy Policy or your data, please contact us at:
RGR Global Logistics LLC
+1-281-724-4993
www.rgrlogisticsusa.com
It is our highest priority to ensure we offer the best freight forwarding assistance possible.
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Houston Texas
14950 Heathrow Forest Parkway, Suite 410, Houston, Tx. 77032
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